Southwestern Company often gets phone calls from customers who were, at first, skeptical of the student dealer and then excited to learn they were legitimate sales people selling products from a legitimate company.
While Southwestern Company works to train the student sales force in ethics and ‘doing the right thing,’ there are other groups or individuals that do not have as high morals and ethics. Southwestern company encourages all homeowners to be alert and look for ‘red flags’ when dealing with unknown sales people.
Below are a few tips that will help you identify a Southwestern Company student dealer or other reputable sales person and should be kept in mind for all door-to-door sales calls.
Legitimate salespeople, including Southwestern Company student dealers will:
o Identify themselves immediately, many have a photo ID in sight (as do Southwestern Company independent dealers)
o Identify the products they are selling and the name of their product provider
o Possess a solicitation permit (if required)
o Have the product or a sample in their possession
o Will not use high-pressure sales tactics
o Respect a consumer’s privacy
o Respect a consumer’s right to end the sales call at any time
o Explain verbally and in writing the cancellation policy which Federal law states as a three-day cooling-off period
o Leave two copies of the receipt
With these basic tips, you can be assured your safety will be less compromised. Remember, if you are uncomfortable, check up on the company and the individual with the Better Business Bureau and local authorities.
